Develop organizational learning capabilities within knowledge management processes (Applied research in the General Company of Iraqi Airways)

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2019-02

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Opción, Año 35, Especial No.19 (2019): 2337-2365

Abstract

The current research aims to identify the degree to which knowledge management processes (knowledge Creation, knowledge distribution, knowledge interpretation, knowledge implementation), and the availability of organizational learning capabilities (adaptive learning capacity and the ability to learn constructively) in the Iraqi airline company. In addition to determining the level of impact of knowledge management processes in the development of organizational learning capabilities, to achieve the objective of the research, the views of a sample of individuals in the General Company of Iraqi Airways, which amounted to (30) individuals by adopting the questionnaire as a main tool in collecting data and information, and analyzed their responses using many methods (Mean, standard deviation, correlation coefficient, and simple regression coefficient) based on the SPSS program. The results of the research are based on a number of conclusions, the most important of which is that the knowledge management processes are one of the basic building blocks of the company's operations. It also plays an important role in the development of organizational learning capabilities. And the response variable (organizational learning abilities), all of which were positive and functionally significant. The main recommendations of the study are to adopt the proposed model presented by the research

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